Each portal has its own production and preview environment – changes applied within the content management system are immediately visible in the preview environment, an integral part of the master system. When all changes are applied and the wanted appearance in preview environment achieved, changes are announced, namely transferred to the production environment. Changes can be transferred, following a request, at a given moment, or we can schedule a certain hour for the transfer. A special mechanism for the publication of content enables the change of the downtime portal to stand at zero during the transfer of changes, namely regarding the volume of transmitted changes, the portal to which the changes are transferred to will remain active all the time.

Production environments are independent, satellite environments in comparison with the master system – with the transfer to the production environment, changes become visible to other users we well. Production and preview environments can be placed on different servers, namely the master system can manage the content on satellite production systems, which can be found in other hosting environments, as long as there is a functionality of synchronized mechanism between them. It is important to mention that the master environment transfers solely data which bear importance for the given portal to the satellite environment of a subsystem (portal), and that production environments are not simple copies of the master system.

Users who are also creators of the content managing the portal’s behavior, access the master system and then further manage the visual appearance and content of other portals, as well granting of special rights to other users. Their domain accounts, used to log in into their PCs they used for access are used for users’ authentification. System administrators are allowed to give a special role to the users in several ways – based on the job, organizational unit or a personal selection of a concrete user.

The overview of information and available apps on the Intranet portal is personalized, depending on the job/organizational unit and appointed roles – for example, via integration with BPMS tool, an employee is enabled access to the definitions of all business processes specific for their job, which enables more efficient introduction of new employees; with the integration with the DMS system, an employee is given an insight into the archive of this file s/he is authorized to see; a sales staff has access to its microsite with different sales calculators and tools etc.

The Internet portal has realized completely new eCommerce module, namely a module for the sale on online travel insurance policies (which, per special request, is accompanied by unusual animation), followed by other modules – sales of household insurance policies, road support, installment payment etc. The special feature of the first module is that that was the first implementation of the sale module with Raiffeisen Payment Processor, which made Uniqa Srbija the first user of the given service of this bank.